Everyone has a responsibility to protect their homes and their families. You can greatly lessen the impact of a power outage by taking the time to prepare in advance. This involves three basic steps:. Planning for a power outage will also help prepare you for other types of emergencies. After reading this guide, keep it in a handy spot, such as in your emergency kit. To get prepared for a power outage, you should know the risks specific to your community and your region to help you better prepare.
Home generators are handy for backup electricity in case of an outage, but must only be used in accordance with the manufacturer's guidelines. A back-up generator may only be connected to your home's electrical system through an approved transfer panel and switch that has been installed by a qualified electrician.
Never plug a generator into a wall outlet as serious injury can result when the current produced by the home generator is fed back into the electrical lines, and transformed to a higher voltage. This can endanger the lives of utility employees working to restore the power. Evacuation is more likely during winter months, when plummeting temperatures can make a house uninhabitable. Although a house can be damaged by low temperatures, the major threat is to the plumbing system.
If a standby heating system is used, check to see that no part of the plumbing system can freeze. Every Canadian household needs an emergency plan. Indoor safety. Outdoor safety. Electrical installation defects. Working safe. Make a clearance enquiry. Dial before you dig. Working near powerlines. Electricity Network Safety. Highload permits. Plan for a safe workplace. Learn about electricity. About electricity. Kids Safety Zone. About energy. Resources for teachers. Electricity Safety Week.
About us. ASPs and contractors. Outages Connections In your community Your energy use Your safety. Outages What to do in a power outage. If you have no power check our power outages map to see if we are aware of the outage and whether this is part of a scheduled interruption. Stay away from any fallen powerlines or trees lying across powerlines check if your neighbours have power once you have assessed the situation you can report the outage online or call 13 13 Life support customers If you rely on life support equipment, we encourage you to register your details with us and prepare an action plan in the event of a planned or unplanned power outage.
Extended power outages While we work to restore power , you can: leave one light switched on so you will know as soon as the power is restored tune into your local radio station with a battery operated radio or the car radio for power restoration updates you can also get power restoration updates from Ausgrid on social media including Facebook or Twitter assist your neighbours where possible but remember safety first switch off and unplug sensitive electrical and electronic equipment - this may include your TV, computer, hi-fi system, or DVD player use a generator with extreme caution.
Generators should only be used to power appliances directly plugged into them. Do not connect the output to the house switchboard or wiring because this can cause a safety risk for our workers. Make sure you have emergency supplies in a place you can easily find them. Stock your outage kit with flashlights and batteries, a battery-operated radio, a manual can opener and canned food. Find more information about Power Outages that can help you prepare for and understand these events.
You should also learn how to reset a tripped circuit or change a blown fuse. Practice manually opening electric garage doors and gates so you can do it safely and easily during an outage. Find out where you can buy blocks of ice most grocery stores carry them to keep food in refrigerators and freezers cold during an extended outage. This could help prevent a sudden surge of electricity from damaging them when power is restored.
If it begins to cool down in your home, cover windows with blankets or cardboard to help prevent drafts. Identify the most insulated room in advance; that's where you and your family can best stay warm.
Turn your thermostat to low and turn off the circuit breaker for your water heater. This will reduce a high demand for electricity when the power returns, and help prevent an overload that can cause the circuit breaker to trip again. Set all of the lights in the off position except for one. Leaving a light on will let you know when electricity has been restored.
A rotating outage is a temporary controlled electric outage conducted by the director at the California Independent System Operator CAISO that lasts approximately one hour, depending on circumstances.
A utility manages and rotates the outages to protect the integrity of the overall electric system. Under these circumstances, without rotating power outages on a relatively small scale, a widespread disturbance to the electric grid could occur, which would lead to uncontrolled, large-scale outages.
As soon as the Stage 3 Emergency is declared, we will contact the news media, especially radio and television stations, which are encouraged to broadcast the news immediately. Because we may have as few as 10 minutes after a Stage 3 Emergency is declared before we begin rotating outages, individual notifications are not possible. You can also contact us at to find out whether your neighborhood is part of a current controlled outage. We have identified the circuits available for use in rotating outages according to California Public Utilities Commission rules.
These circuits have been arranged into groups. The amount of power the California Independent System Operator designates for curtailment will determine the number of groups that are interrupted at any one time. The groups will be interrupted, as operating conditions permit, and each outage is expected to last about one hour.
At the end of the hour, service will be restored to the affected groups and the next groups on the list will be interrupted to maintain the amount of load requested by the CAISO. Once a group has been used in a rotating outage, it is moved to the bottom of the list. Most of our circuits are subject to these rotating outages.
All remaining circuits are arranged into groups that represent all customer types i. Your Rotating Outage Group is located on your bill. Summary Bill customers will find this information in the "Details" portion of their bill. As soon as the California Independent System Operator notifies us of a pending outage, we post the information on our website. Although they are often used interchangeably in the media, these terms have distinct meanings we use to refer to the curtailment of normal electrical service.
Rotating outage groups are designated with a letter and 3 numbers, for example, A Customers on these rates receive lower energy and demand charges in return for being interrupted at our request.
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